CAPAM E-LIBRARY

36 matching documents were found.

Conference paper

• Assessing Capability in the Public Sector: The Case of South Africa
• Enhancing Public Sector Capability, Public-Private Partnerships
• Fashions and Fads in Public Sector Reform
• Introducing a New e-Governance Framework in the Commonwealth: From Theory to Practice
• Outsourcing and Transborder Data Flows: the Challenge of Protecting Personal Information Under the Shadow of the USA Patriot Act
• Promoting Good Urban Governance and Planning in Africa: Implications for the NEPAD Agenda
• Rising to the Challenge: Enhancing Public Sector Capability, Brian Brewer
• Rising to the Challenge: Enhancing Public Sector Capability, Rob Laking
• The Hybrid Administrative System and Public Sector Reforms in Africa: Failure of a ‘Transformational Culture?’
• Transforming Service to Canadians: The Service Canada Model
• What Strategy? Some Observations on Australian Aid Experience in the South Pacific

Presentation

• Addressing Citizens Complaints Effectively: What? How? Why?
• Assessing Capability in the Public Sector: The Case of South Africa
• Delivering Better Service to Citizens and Customers: Singapore’s Experience
• Developing Capacity Through Cooperation & Partnerships
• Developing Capacity through Partnerships and Cooperation: the case of Tanzania
• Introducing a New E-governance Framework in the Commonwealth
• Leadership and Ethics for Good Governance in a Traditional and Cultural Society – The Fiji Experience
• Rising Challenges in Public Sector Reform: Fashions, Fads, Opportunities and Risks
• Rising Challenges: Opportunities & Risks Technology as Panacea
• Service Delivery in a Crisis Situation: Lessons Learned from the Tsunami Disaster in Sri Lanka
• Service Delivery, Mauritius
• The Association of Southeast Asian Nations
• The Hybrid Administrative System and Public Sector Reforms in Africa: Failure of a Transformational Culture?
• Transforming learning/teaching in New Zealand
• What Strategy? Some Observations on Australian Aid Experience in the South Pacific Pacific

Speech

• Brief Notes: Towards Good Governance in the Barbados Civil Service
• Comments by Ms GJ Fraser-Moleketi at the Opening of the CAPAM Biennial Conference
• Effective Partnerships for the Provision of Essential Services
• Ethics and Leadership for Good Governance
• Fashion and Fads in Public Sector Reform
• Fashions and Fads in Public Sector Reform: A Namibian Case Study
• Lessons Learned: What Has Worked, and What to Avoid, Canada
• Lessons Learnt : What has worked and What to Avoid, Malaysia
• Service Delivery, Mauritius
• Strengthening Accountability and Fostering Management Excellence: The Canadian Perspective