 |
Date: January 1, 2010
Registration Document: Download PDF
Online Registration Price(s):
Member: $800
Non-Member: $900
Registration with individual membership: $940
Initiatives to improve service delivery require strong leadership, finely honed expertise, and an understanding of successful service delivery principles and practices. Over the past decade, countries across the Commonwealth have implemented programmes and strategies to improve the effectiveness and efficiencies in the delivery of government services. During this period, our understanding of the management principles for service delivery, and our appreciation for the opportunities and risks of e-Government have also matured. This learning programme will help participants examine their service delivery challenges in the light of these developments and help them devise strategies that are effective for their unique circumstances.
|
