Keynote Speaker

Jocelyne Bourgon

Jocelyne BourgonMadame Jocelyne Bourgon is the President of Public Governance International (PGI) and President Emeritus of the Canada School of Public Service. She is also the Leader of an international collaborative effort called the New Synthesis Initiative. Madame Bourgon has enjoyed a distinguished career in the Canadian Public Service, having served as Deputy Minister of several major departments, Secretary to the Cabinet for federal-provincial relations, and later as Clerk of the Privy Council and Secretary to Cabinet. She also possesses extensive international experience, with former posts including President of the United Nations Committee of Experts in Public Administration, President of the Commonwealth Association for Public Administration and Management (CAPAM), and Canadian Ambassador to the Organisation for Economic Co-operation and Development (OECD). In addition to her vast practical experience, Madame Bourgon has also published extensively on the subject of public administration. This includes her 2011 book, A New Synthesis of Public Administration: Serving in the 21st Century. Her leadership is central to the work of NS World.


Honourable Carolyn Seepersad-Bachan

Carolyn Seepersad-BachanHonourable Carolyn Seepersad-Bachan is Minister of Public Administration, Trinidad and Tobago. An Engineer by profession, Honourable Seepersad-Bachan holds a Master of Science degree in Electrical Engineering. She is a former Lecturer in Engineering at the University of the West Indies, St. Augustine Campus and Member of the UWI Board of Engineering Institute. She has also served as Chairman of the National Petroleum Marketing Company of Trinidad and Tobago (NPMC) and has done consulting in the field of quality assurance. Mrs. Carolyn Seepersad-Bachan was appointed Trinidad and Tobago’s first female Minister of Energy and Energy Affairs and was later appointed Minister of Public Administration in June 2011. In that short space of time, she has achieved a firm grasp of the challenges facing the public sector and the required impetus needed to spur modernisation.


Plenary Speakers:

Tan Sri Dr. Madinah Binti Mohamad

Tan Sri Dr. Madinah binti MohamadTan Sri Dr. Madinah binti Mohamad held the position as the Secretary General, Ministry of Education Malaysia (MOE) since June 3rd, 2013. As the Secretary General of the Ministry, she is very much involved in policy guidance and the administration of the ministry and is directly involved in driving the education transformation agenda. These include creating a clear vision and direction for the execution of the Malaysia Education Blueprint 2013-2025 to meet the new demands and expectations of stakeholders and the citizens.

She began her career as an Administrative and Diplomatic Officer in 1981 with the Ministry of Foreign Affairs. Prior to her current position, Tan Sri Dr. Madinah binti Mohamad has had vast working experience in various Government agencies such as the Public Service Department, the Ministry of National and Rural Development, the Ministry of Works, the National Unity and Integration Department of the Prime Minister’s Department. She was also the former Secretary General of the Ministry of Science, Technology and Innovation (MOSTI) from April 2009 until June 2013.

Dato’ Sri Dr. Sharifah Zarah Syed Ahmad

Dato’ Sri Dr. Sharifah Zarah Syed AhmadDato’ Sri Dr. Sharifah Zarah Syed Ahmad obtained her Ph.D in Strategic Social Planning from the School of Politics and International Relations, University of Leeds, UK, after completing a master’s degree in Personnel Management, specializing in Arbitration and Negotiations, from the Graduate School of Public and International Relations, University of Pittsburgh, USA. Her passion in social issues particularly on women and development is reflected in her publications including a book entitled “EnGendering the Public Service” that provides critical analysis of the barriers and obstacles faced by women in management and decision-making positions, particularly in the public sector. She was also an editor to quarterly magazines “Her Voice”, “Gender Agenda”, SAGE (Societal Advancement for Gender Equality) and “Window to Women’s Development”.

Appointed as a Malaysian Diplomatic and Administrative Officer in 1981, she has been working in various Ministries and agencies, including at State Secretariat of Malacca, the Ministry of Defense, Education, National Unity and Social Development, the Permanent Mission of Malaysia to the United Nations, New York, the Ministry of Women, Family and Community Development and the Ministry of Science, Technology & Innovation (MOSTI). In MOSTI, she had managed to bring the human dimension and new insights into the ministry by providing a deeper understanding of the interactions between technology, science, innovation and the society, and its impact on societal well-being and sustainability of development. As a Deputy Director-General of the Public Service, she is very instrumental in the development of Public Service Transformation Framework which is now being vigorously mainstreamed and implemented at all ministries and agencies.


Dennis Hilgers

Dennis HilgersDennis Hilgers is a German professor of Public and Nonprofit Management at the Johannes Kepler University Linz in Austria. His research focuses on managing innovation and performance in the public sector. One of the phenomena of his particular interest is Open Government, the application of open innovation methods for innovation of services and offerings in the public sphere. He has been a coordinator of several large-scale project consortia in this field, funded by the European Union and the German Academy of Sciences.


Graham Teskey

Graham TeskeySince 2012, Mr Teskey has been the Principal Governance Specialist in the Australian Government’s Department of Foreign Affairs. He is responsible for advising DFAT on all matters relating to governance and public sector management in Australia’s international aid program. Prior to moving to Canberra, Mr Teskey was Senior Adviser in Governance at the World Bank in Washington, where he was Head of the Governance and Anti-Corruption Secretariat, and was responsible for the preparation and drafting of the Bank’s 2012 ‘GAC’ Strategy. Before joining the World Bank in 2009, Mr Teskey spent 15 years with the UK’s Departmental of International Development, with postings to Fiji, Kenya and Uganda. In 1996 he helped establish the first Governance group in DFID. His last two DFID posts were Head of Africa Policy Department and Head of Governance and Social Development. Mr Teskey was one of the lead contributors to the UK’s 2006 Development White Paper entitled “Making Governance work for the Poor”. Mr Teskey spent the first six years of his career working as an economist in the Central Planning Office in Fiji and then in the National Planning and Statistics Office in Vanuatu. This was followed by spells in Tanzania with NORAD and teaching development studies at the University of Bradford in the UK. Mr Teskey has degrees in economics, planning and business administration.


Mark Rozario

Mark RozarioMark Rozario is the chief executive officer of Malaysia Innovation Agency.







Peter Achterstraat

Peter AchterstraatProfessor Peter Achterstraat is the President of the NSW Division of the Institute of Public Administration, Australia (IPAA). Peter was appointed the Auditor-General of NSW in 2006, and ended his term of office in 2013. Prior to this, he was the Chief Commissioner State Revenue for New South Wales from July 1999. Before joining the New South Wales Office of State Revenue, he spent 20 years in the Australian Tax Office where he had a variety of roles. Peter holds an honours degree in Economics as well as degrees in Law and Commerce from the ANU.  He was admitted to the Bar of the NSW Supreme Court in 1983 and a Barrister in the High Court of Australia in 1985.  In 2006 Peter was admitted into the ANU College of Business and Economics Hall of Fame. Peter is an Adjunct Professor at the University of Sydney’s Graduate School of Government and is a Principal at the Global Advisory firm Evans & Peck. He was awarded an Order of Australia in 2014 for his Financial Management and Governance roles.


Dato’ Sri Alias bin Ahmad

Dato’ Sri Alias bin Ahmad Dato’ Sri Alias bin Ahmad was born on the 22 May 1958 in Tumpat, Kelantan. He graduated from the University of Malaya with a Bachelor of Art and Social Science (Hons) in 1981 and pursued his Masters Degree in Strategic and Defense Studies, University Malaya in 2001. He also obtained a diploma in Intelligent and Security from Taiwan Military College, Taipei in 1996 and Certificate in Emergency Responses from College of Emergency and Disasters Responses, Yorkshire in 1997. Appointed as a Diplomatic and Administrative Officer in 1982, he has been working in various Ministries, including in National Security Council, Ministry of Home Affairs and Immigration Department. Prior to his current appointment, he was the Director General in Immigration Department of Malaysia since October 2010 – February 2014. In 5 February 2014, he was promoted as Secretary General in the Ministry of Domestic Trade, Co-operatives and Consumerism. He was conferred with various awards for his vast contributions in the Civil Service. In 2010, he was honoured with Darjah Kebesaran Sultan Ahmad Shah Pahang (DSAP) which carries the title ‘Dato’. He was further honoured with Darjah Kebesaran Sultan Ahmad Shah Pahang Yang Amat Dimuliakan (SSAP) which carries the title ‘Dato’ Sri’ in 2013. He is married to Datin Sri Nor Azizah binti Sulaiman and has five children.


Tan Sri Dr. Zulkurnain Bin Haji Awang

Tan Sri Dr. Zulkurnain Bin Haji AwangZulkurnain Bin Haji Awang served forty years in the public service in a number of Malaysian government agencies before retiring in November 2013. Among the positions held include the Director of The National Institute of Public Administration Malaysia(INTAN) (1999-2004) , Secretary General Ministry Federal Territories (2004-2006), Secretary General Ministry of Education,  (2006-2010) and Chairman of Teaching Service Commission, ( 2010-2013). His academic qualifications include Bachelor of Economics  from the University of Malaya, Master of Arts in International Affairs, Master of Arts(Political Science), Certificate in Public Administration from Ohio University USA, Ph.D from Leeds University, England and Advanced Management Program from Harvard Business School. He was also trained in Sri Lanka, India, The Netherlands, South Korea and Japan. His area of specialization includes public policies, leadership, and public management. His publications include books on public policies and a number of articles on public policies, public administration and public service training. He had presented papers in a number of countries including CAPAM conferences and seminars at Glasgow, Wellington, Mauritius and Barbados.


Rachid El Bejjet

Rachid El Bejjet Rachid El Bejjet became a member of the International Public Sector Accounting Standards Board in January 2012. Mr. El Bejjet is currently a head of department of Accounting Cooperation at the Treasury General of the Kingdom (TGK) related to the Moroccan Ministry of Economy and Finance, where he served as the director of the banking agency from 2007 to 2009. He is currently a participant in the annual International Cooperation Program of the TGK. Throughout his career, Mr. El Bejjet has served in a variety of positions within the TGK, including chief of the department of banking processes, project manager of debt securities portfolio and banking operations, and as chief of the regional Centre of Information Systems. Mr. El Bejjet holds an MBA from the Ecole Nationale des Ponts et Chaussées in Paris. He is an engineer in information technologies, having graduated from the ENIM School in Morocco.


Thomas Müller-Marqués Berger

Thomas Müller-Marqués Berger Thomas Müller-Marqués Berger became a member of the International Public Sector Accounting Standards Board in January 2009. He has been a member of the IFAC Public Sector Steering Committee on social policy obligations since 2003. Since 2003, he has been a member of the Fédération des Experts Comptables Européens Public Sector Committee and has served as chair since 2012. He is also a member of the German Public Sector Committee with the IDW. A partner at Ernst & Young GmbH, Mr. Müller-Marqués Berger also serves as the firm’s global head of International Public Sector Accounting Standards. Additionally, he is the assurance leader, government and public sector for Europe, Middle East, India, and Africa since 2012, as well as the director of the Center of Competence for New Local Government Accounting for all of Germany.Along with his memberships in the IDW and in Wirtschaftsprueferkammer, Mr. Müller-Marqués Berger is also a member of the German Steuerberaterkammer.


Dato’ Saw Choo Boon

Dato’ Saw Choo BoonDato’ Saw Choo Boon holds a Bachelor of Science (Chemistry) Honours from the University of Malaya.  He joined Shell Malaysia in 1970 and served in various capacities in Manufacturing, Supply, Trading and Planning in Malaysia, Singapore and Netherlands.  He was then appointed the Managing Director of Shell MDS (Malaysia) Sdn Bhd in 1996 and the Managing Director for Oil Products (Downstream) Shell Malaysia in 1998.  In 1999, with the globalisation of the Shell Oil Products business, he assumed the role of Vice-President of the Commercial business in the Asia-Pacific region and in 2005, he managed Shell’s Global Marine Oil Products business. He was appointed the Chairman of Shell Malaysia from 2006 until 2009, and Senior Adviser until 30 June 2010, when he retired from Shell after 40 years of continuous service. Currently, Dato Saw is a Non-Executive Independent Board Member of Shell Refining Company (FOM) Bhd., RHB Capital Bhd., RHB Investment Bank Bhd., Digi.Com Bhd., and Guinness Anchor Bhd. where he is also the Chairman. He is also the co-Chair of the Government’s Special Task Force To Facilitate Business (Pemudah), and President of the Federation Of Malaysian Manufacturers (FMM).


Christine Burton

Christine BurtonChristine Burton is currently Director General of Marketing for Service Canada.  While Assistant Deputy Minister for Manitoba Rural and Co-operative Affairs, she developed and implemented a social finance tax credit regime a decade before the model was recognised as a ‘best practice’.  As Associate Executive Director of the federal Rural and Co-operative Secretariat she developed a strategy that successfully changed the United Nations’ definition of ‘rural’.  In addition to an undergraduate degree from the University of Regina, Burton has a law degree from the University of Saskatchewan and was a Fulbright scholar, earning a Master’s in Public Administration from the Harvard Kennedy School in 2010.  Burton was AAFC’s first recipient of the Queen Elizabeth II Diamond Jubilee medal, cited for Leadership, including human resource management and the promotion of inclusiveness and diversity.  She sits on several volunteer boards and writes two columns for a Canadian paper.


Matyawa Busieka

Matyawa BusiekaDr. Busieka is currently the acting Chief Director for International Cooperation Programmes at the Department of Public Service and Administration in South Africa. He has held the position of Director for African Affairs in the same department for the past eight years. His main duties are to establish and manage the departmental multilateral, bilateral and institutional partnerships. During his tenure at the Department of Public Service, Dr. Busieka was part of the member states’ experts’ team that drafted the African Charter on Values and Principles of the Public Service and Administration, ratified by the African Union Heads of States Summit in 2011. Before joining the Department of Public Service, Dr Busieka worked for Ernst & Young as an Assistant Manager, International Tax Services. Dr. Busieka holds a Ph.D. degree from the University of Cape Town in 2004.


Fayezul Choudhury

Fayezul ChoudhuryFayezul Choudhury became Chief Executive Officer of the International Federation of Accountants (IFAC) in February 2013.  He served previously with the World Bank, where his last two assignments were as vice president, corporate finance and risk management; and controller and vice president, strategic planning and resource management. In this latter role he was the World Bank’s spokesperson on global accounting and auditing issues. Fayezul Choudhury started his career in 1974 with Pricewaterhouse in London, initially in public accounting and later management consulting. Choudhury has served on a number of high-level representative bodies. He was a member of the Public Interest Oversight Board (PIOB) from its formation in 2005 until 2010. He also chaired the Global Steering Committee of the International Forum for Accountability Development and was a member of the Standards Advisory Council of the International Accounting Standards Board. He served as a member of the Iraq Advisory and Monitoring Board established by the Security Council of the United Nations.  Fayezul Choudhury has an MA (Hons) in Engineering Science and Economics from the University of Oxford. He is also a Fellow of the Institute of Chartered Accountants of England and Wales.


Cassandra Crowley

Cassandra CrowleyCassandra is the former CEO of Local Government Online Limited (LGOL) a for profit company established by New Zealand’s local government administration associations to promote the use of technology in carrying out the business of local and regional government. During her time with LGOL, Cassandra lead a team focused on enhancing collaboration amongst separate local government bodies, interaction with citizens and encouraged a rethink and design on existing systems given developing technologies and changing consumer expectations. With experience working in central government, quasi and self-regulating organisations as well as the private sector, Cassandra is focused on challenging existing operating methods and delivering services better in line with modern expectations, all within existing budgets.


Wan Mohd Rosdi Wan Dolah

Wan Mohd Rosdi Wan DolahWan Mohd Rosdi Wan Dolah is a Principal ICT Consultant with Malaysian Public Sector ICT Consultant Team, Malaysian Modernisation and Management Planning Unit (MAMPU), Prime Minister Department. He has more than 30 years’ of hands-on experience. He has successfully implemented a wide range of ICT projects to numerous organisations including Registrar of Business/Companies, COMPASS at National Archives of Malaysia, and PANTAS of MyIPO. In his recent past life, he has worked for eKL project, which has won 2 international awards and 3 national level awards. He had served as a member on Board of Directors of Sabah Commercial Vehicle Licensing Board (SCVLB), Board of Directors of Perak Development Corporation (PDC) and Board of Directors of Institute InfoTech MARA, a branch of University of Kuala Lumpur and Board Member of Sarawak ICT Resource Committee. His current projects focus on technology transformation that driving the use of shared services such as consolidation of data centres, consolidation of government networks, and green ICT. He is providing leadership and advisory to the project team across wider public sector and enabled public service transformation through the strategic deployment of technology.


Meredith Edwards

Meredith EdwardsProf. Edwards is currently Professor Emeritus at the Institute for Governance and Policy Analysis, University of Canberra. She began her career at the University of Canberra before joining the Commonwealth Public Service, where, from 1983 to 1997, she worked in many departments advising on some major social policy, education and labour-market issues. She became Deputy Secretary of the Department of the Prime Minister and Cabinet in 1993 and held that position until 1997. She served as Deputy Vice Chancellor of the University of Canberra from August 1997 to August 2002. She was appointed a Fellow of the Academy of the Social Sciences, Australia, in 1994 and a Fellow of the Institute of Public Administration, Australia, in 2001. Professor Edwards is currently a member of the United Nations Committee of Experts on Public Administration. Edwards was awarded the Order of Australia in 1992 for her services to education and welfare.


Max Everest-Phillips

Max Everest-PhillipsMax Everest-Phillips is the Director of the United Nations Development Programme’s Global Centre for Public Service Excellence in Singapore. He served previously as Director of Governance and Institutional Development at the Commonwealth Secretariat in London. He started his career in the British Diplomatic Service, serving in Finland, Japan and Washington, and was Senior Governance Adviser at the UK’s Department for International Development. He holds a BA (Hons, 1st Class) in History from Oxford University.


Bruce Findlay

Bruce FindlayBruce is the Director of Inland Revenue’s Christchurch Rebuild Programme following the devastating earthquakes in Christchurch in 2011. Inland Revenue is New Zealand’s tax revenue authority. Bruce chairs the Canterbury Public Sector Leaders Group which has seen the collaboration of over 30 public sector organisations in Christchurch. They are working together in supporting achievement of objectives and through innovation by necessity to meet the needs of the Christchurch community and business sector. This includes working with the Canterbury Earthquake Recovery Authority responsible for leading the NZ Government’s Greater Christchurch Rebuild Strategy.

Prior to the earthquake events Bruce was senior manager responsible for delivery of the Child Support programme and also led Inland Revenue’s design and implementation of a natural language speech recognition IVR telephony platform. This platform has now registered over 1 million New Zealanders using voice biometrics technology with Inland Revenue contact centres.


Atolagbe Alege Gambari

Atolagbe Alege GambariAtolagbe Alege Gambari is a Nigerian and was born in 1957. He attended Ahmadu Bello University (ABU) Zaria, Nigeria, from 1979 to 1982. In 2006 Mr Gambari attended Ghana Institute of Management and Public Administration (GIMPA) Accra, Ghana. He has also attended a number of skills development programmes within and outside Nigeria. Mr. Gambari holds a Bachelor of Library Science Degree, Graduate Certificate in Education, (ABU 1982) and Master Degree in Public Sector Management (GIMPA 2006).

Since 1983 to date, Mr. Gambari has been a faculty member of The Administrative Staff College of Nigeria (ASCON). As a faculty member Mr. Gambari has worked in the various departments and he has taken part
in the design, development and delivery of Training as well as Research and Consultancy. Today, Mr. Gambari is a Director of Studies in the Department of Research and Publications of the college. Apart from being a member of some professional bodies, Mr. Gambari has contributed to knowledge through
presentations of papers at national and international


Dato’ Sabariah Hassan

Dato’ Sabariah HassanDato’ Sabariah Hassan is currently the Secretary General, Ministry for Women, Family and Community Development, Malaysia. She marked her journey in the Malaysian Civil Service as Assistant Director in the Ministry of Finance in 1981. With more than 30 years of experience in various departments which include amongst others the Public Services Department, the Ministry of Science, Technology and Innovation, Dato’ Sabariah Hassan is an expert in human capital development. Dato’ Sabariah Hassan obtained her Bachelor’s degree in South East Asian Studies from University of Malaya and Master’s degree in Health Management from the University of Birmingham, United Kingdom. She also attends trainings and short courses locally and internationally to augment her skills in leadership and human capital development. During her tenure as the Human Resource Director at the Ministry of Health, she led to transform the health human capital by strengthening the career development and succession planning by introducing creative and contemporary approach into the healthcare management. Married with three children, Dato’ Sabariah Hassan’s appointment to lead the Ministry of Women, Family and Community Development is a perfect timing to inculcate the importance of family values, community development and boosting the image of women in Malaysia.


Limin Hee

Limin HeeLimin Hee is Director of Research at Singapore’s Center for Liveable Cities (CLC), a knowledge nexus and think-tank for liveable and sustainable cities, where she has oversight of research strategies, initiatives and collaborations. At the CLC, she has helped to oversee the Urban Systems Studies series, which delve deep into the transformation of Singapore in the last 50 years. She is the project leader for collaborative research projects including those with the Urban Land Institute, “Creating Healthy Cities through Active Mobility,” and “10 Principles for Liveable High Density Cities.” Prior to joining the CLC, she taught at the School of Design and Environment at the National University of Singapore, where she was a Principal Investigator at the Centre for Sustainable Asian Cities, as well as being jointly appointed at the Asia Research Institute. Hee has published widely on cities, including in international refereed journals and architectural reviews, and her recent book on Future Asian Space (NUS Press 2012). She obtained her Doctor of Design from Harvard University, her Master of Arts (Architecture) as well as her professional degree in Architecture from the National University of Singapore.


Abd Halim bin Mohd Hussin

Abd Halim bin Mohd HussinAbd Halim bin Mohd Hussin is currently Director of the Psychological Management Division in the Public Services Department, Malaysia. He earned his Bachelor’s degree in counselling from Universiti Putra Malaysia and a Master’s degree in the same field from Indiana University, USA. His doctoral research focused on drug addiction counsellor competency. He has designed various training modules for human resource development and continues to develop change management programs aimed at enhancing transformation in the public service. As an associate professor in UiTM and USIM previously, he headed several research projects with RM1.6 million worth of research grants which won several research awards. He has published 12 books related to counselling and drug addiction and presented numerous papers at national and international conferences. As part of his service to the community and nation, he serves as Secretary General for the Malaysian Counselling Association, Fellow Researcher at the Asian Centre for Research on Drug Abuse and Fellow Executive of the Malaysia-Indonesia Counselling Association.


Johan Idris

Johan IdrisJohan was appointed as MIA President on 22 July 2013. He is the Managing Partner in KPMG Malaysia and oversees all aspects of operations at the audit, tax and advisory services company. Johan, a chartered accountant since 1993, was admitted as partner in KPMG, Malaysia in 2002 and headed the audit practice in the firm as partner in charge prior to his appointment as managing partner on 1st January 2014. With more than 23 years of both local and international professional experience in the audit and business advisory services, Johan has worked on various assignments for multinational companies, which are in the Fortune 500 list, and several public listed companies quoted on Bursa Malaysia. Beyond Malaysia, he has advised on the restructuring of oil and gas businesses for one of the major oil and gas players in the US and Indonesia. Backed by his expertise in energy and natural resources, Johan currently serves as the head of energy and natural resources line of business in the firm and is the project leader for extractive industries on the Malaysian Accounting Standards Board. Johan graduated from University Putra Malaysia’s (UPM) in accountancy programme and an alumnus of the second batch of UPM graduates to qualify professionally through the Malaysian Institute of Certified Public Accountants (MICPA).


Marie Johnson

Marie JohnsonMarie Johnson is the Managing Director and Chief Digital Officer of the Centre for Digital Business. An experienced CIO and CTA, Marie has delivered significant technology, innovation and digital services transformation programs across taxation, business, social services, payments and immigration operations in the Australian Government. At Microsoft, Marie was the Worldwide Executive Director of Public Services and eGovernment based in Redmond USA. In this role, Marie and Jerry were joint authors of the Microsoft Strategy “The New World of Government Work”. In 2006-2007, Marie was named “Innovative CIO of the Year – Australia”. In 2013, Marie was named one of Australia’s “100 Women of Influence”. Marie is a Board Director of the Australian Information Industry Association (AIIA). Marie is a member of the NSW Government ICT Advisory Panel, which advice on transformation and ICT strategic directions for the NSW Government. Marie is also a member of the NSW Digital Government Taskforce. Marie has an MBA (Melbourne Business School); Bachelor of Arts; Harvard University John F Kennedy School of Government Senior Executive Fellows Program; and a Graduate of Australian Institute of Company Directors


Margaret Kobia

Margaret KobiaProf. Margaret Kobia is the Chairperson of the Public Service Commission (PSC) of Kenya. She is also an Associate Professor of Management. Prof. Kobia holds a PhD in Human Resource Education from University of Illinois, MED from Kenyatta University and B.ED. from University of Nairobi.  Prof. Kobia has taught Management, Entrepreneurship and Research Methods at university level. Her research interests include Public Sector Reforms and Performance Management Training. Prof. Kobia is the editor of the African Journal of Public Administration and Management. Her Head of State Commendations and Awards include: Order of Grand Warrior (OGW), First Class Order of Chief of the Burning Spear (CBS) and Commonwealth Gordon Draper Award 2010. Before joining the Public Service Commission, she was the Director General, Kenya School of Government (2006-2013). Prof. Kobia also sits on several Public Sector Management Boards.


Dr Ian Macdonald

Ian MacdonaldIan Macdonald entered public service in the Government of Ontario as Chief Economist. in 1965. He became Deputy Treasurer in 1967. In 1974, he was named President of York University, a position he held for more than ten years, following which he served as Director of York International from 1984-1994. Mr. Macdonald is now President Emeritus of York University. He is also Professor of Public Policy and Economics, and Director of the of Public Administration Program. He has been an Officer of the Order of Canada since 1977, was the recipient of the Vanier Medal for 2000, awarded by The Institute of Public Administration of Canada for distinction in public service and excellence in public administration.  He served as Chairman of the Board of Governors of the Commonwealth of Learning from 1994 until 2003. Ian Macdonald earned his B.Com. from the University of Toronto in 1952 and proceeded to Oxford University where, as a Rhodes Scholar, he received his M.A. in 1954 and his B.Phil. in 1955. He was awarded the LL.D degree by the University of Toronto in 1974, the Doctor of the University degree by The Open University (U.K.) in 1998, the Doctor of Letters degree by The Open University of Sri Lanka in 1999, the Doctor of Letters degree by the Dr. B.R. Ambedkar Open University in Hyderabad in 2001 and an Hon. D.Litt. degree by York University in June, 2007.


Gillian Macintyre

Gillian MacintyreGillian Macintyre has an undergraduate degree in Environmental Studies, a Post Graduate Diploma in Human Resource Management and a Masters degree in Public Policy and Administration. She has served in several Ministries on a diverse range of projects including the corporatization of the postal sector; liberalization of the telecommunications sector; formulation and implementation of fastforward including initiatives such as the e-Government Portal and GovNett. Her Ministry’s transformation programme has been branded the Gold to Diamond Journey (G2D). G2D has two major initiatives. Firstly, the Modernisation of the HRM Achitecture of the public service which seeks to have the right person, in the right job, at the right time, as a pre-requisite for all other reforms. Secondly, the Trinidad and Tobago Diamond Standard Certification Programme, a home grown ISO/accreditation type Programme for assessing service delivery excellence in the public service.


Dato’ Sri Dr. Noorul Ainur Mohd

Dato’ Sri Dr. Noorul Ainur MohdNur currently spearheads the Ministry of Science, Technology and Innovation as the Ministry’s Secretary-General. Dato’ Sri Dr. Noorul Ainur has more than 25 years experience in the public sector which spanned across different key ministries, including the Ministry of Women, Family and Community Development, Ministry of Finance, Ministry of Education, Ministry of Information, and the National Institute of Public Administration Malaysia (INTAN). In the international arena, being an expert who specializes in the fields of development, administration and economics, she served as the Senior Advisor in the Southeast Asia Group, for the World Bank in Washington D.C. during the period of 2006-2008. Her significant contribution to social transformation has led to her appointment as Vice President of the Intergovernmental Council of the Management of Social Transformations Programme (MOST IGC Bureau) of UNESCO for the Asia and the Pacific region. Dato’ Sri Dr. Noorul Ainur obtained her PhD in Political Science at the Graduate Center, CUNY. She was also a recipient of Goldman Sachs Visiting Research Fellow at the University of Oxford.

Dr Dorothy Mpabanga

Dorothy MpabangaDorothy Mpabanga (PhD) is a Director in the Center of Specialization in Public Administration and Management (CESPAM) and Senior Lecturer of Human Resource Management in the Department of Political and Administrative Studies (PAS), University of Botswana. CESPAM is a centre that offers short-term executive training for South African Development Community (SADC) leaders and managers in public administration and management. Dorothy obtained her undergraduate degree in Public Administration and Sociology from the University of Botswana, an MSC in Development Economics and Project Planning and Appraisal from the University of Bradford in the UK. Mpabanga holds a PhD in Human Resource Management from the University of Strathclyde in Glasgow, Scotland in the UK.

Dorothy lectures at both undergraduate and graduate levels. Before joining the University of Botswana, Mpabanga brought in with her vast industry experience. She had worked for eleven (11) years at the Ministry of Commerce and Industry as an Industrial and Senior Industrial Officer (Project Analyst) and for three (3) years at the Central Bank of Botswana as a Research Officer and Acting Senior Economist. She has various publications in Human Resource Management, Constraints to industrial Development in Botswana, NGO management, Higher Education Management, Performance Management Systems, ICT in Botswana, governance, elections and electoral processes in Botswana.


Mukunda Julius Mugisha

Mukunda Julius MugishaAn economist by profession with 12 years’ experience in implementing gender budget, accountability and governance programs at local, national and regional level. He has written four gender budget publications. Julius has worked in a number of NGOs in Uganda on gender economic policy advocacy including Uganda Debt Network and Uganda Women’s Network. He  is currently the Program Director at Forum for Women in Democracy (FOWODE) where he coordinates the activities of the Civil Society Budget Advocacy Group (CSBAG) a coalition of civil society organizations (CSOs) and individuals that advocate for pro-poor, and gender sensitive budget policies in Uganda.


Leighanne Naicker

Leighanne NaickerLeighanne Naicker is currently an Assistant Director, Skills Development at the Department of Trade and Industry, South Africa. With a Master in Public Administration and qualifications in Education and Education Management, Leighanne has a wealth of knowledge and experience in education, both public and private. Having recently presented a paper at the African Association for Public Administration and Management (AAPAM) in Rwanda, she has identified the need for research into public policy as well as delving deeper into the conundrum that is the political/administrative interface in South Africa. Leighanne’s research focus includes organisational behavior, learning organisations and skills development in the public sector.


Dr Joan Nwasike

Dr Joan NwasikeAs Head of Public Administration and Governance, Commonwealth Secretariat, Joan Nwasike is an experienced governance and public management specialist whose interests are in governance; the dynamics of public bureaucracies and their relationship with political executives; the structure and organisation of government, and social integrity of organisations. Over the last 10 years as a ‘trusted partner’ of the Commonwealth she has advised governments on issues of governance and development, as well as opposition governments in small states on development issues. She has also facilitated work with public accounts committees (PAC) across the Commonwealth.

A pragmatic and independent thinker, Dr Nwasike is excited about reforming public sector institutions to create public value. In her position as Head of Public Administration and Governance in the Governance and Natural Resources division of the Commonwealth Secretariat, she oversees programmes and projects ranging from public administration and governance to public financial management and anti-corruption in Commonwealth developing countries, while also building and sustaining strategic partner relationships across the 53 countries of the Commonwealth. Dr Nwasike has had a strong career in the public and private sectors and in academia. She previously lived and worked across three continents, South America (Guyana), West Africa (Nigeria), East Africa (Tanzania) and presently resides and works in the United Kingdom. Dr Nwasike holds a BSIM degree in Industrial Management, a Masters of Business Administration (MBA), a Masters of Arts in Professional and Applied Ethics and PhD degrees. She has studied at three Universities: Purdue University, West Lafayette Indiana, USA; Ahmadu Bello University, Zaria, Nigeria and the University of Leeds in the UK. She has published numerous articles and books.


Gabriel Juma Okumu

Gabriel Juma Okumu Gabriel Juma Okumu holds a Master of Education Degree in Planning and Economics of Education from Maseno University, (2004), and a Bachelor of Education Degree from Moi University, (1992). After graduating from Moi University, he was employed as a graduate Teacher by the Teachers Service Commission, rising to the position of Deputy Headteacher. He was later appointed to the position of Inspector of Schools I (Ministry of Education) by the  Kenyan Public Service Commission between November 1998 and February 2004. In March 2004 he was appointed Chief Examinations Officer by the Public Service Commission. He rose through the ranks to the position of Director Examinations. Due to the restructuring of the Commission in 2013, he was appointed Deputy Director Training and Development in July 2013. He has written various reports and papers and received various commendations. He is currently pursuing a Doctorate Degree in Leadership and Business Administration at Dedan Kimathi University.


Vinod Rai

Vinod RaiVinod Rai has a Master’s Degree in Economics from Delhi School of Economics, University of Delhi. He has a Master’s Degree in Public Administration from the Kennedy School of Government, Harvard University. He joined the Indian Administrative Service in 1972. Vinod has wide experience working in various capacities in the State Government of Kerala as well as in the Federal Government. His assignments in the State Government included stints as Secretary (Agriculture), Principal Secretary (Finance) and Managing Director, Kerala State Cooperative Marketing Federation. At the Federal level also Vinod has held senior positions including Deputy Secretary in Ministry of Commerce, Joint Secretary in the Ministry of Defence, and Secretary, Ministry of Finance. He has served as a Director on the Boards of State Bank of India, ICICI Bank, IDBI Bank, LIC of India and Infrastructure Development & Finance Company of India. Vinod Rai served as the Comptroller & Auditor General of India from January 2008 to May 2013. As the Comptroller and Auditor General his responsibilities in the international arena included Chairmanship of the U.N. Panel of External Auditors and membership of the Governing Board of the International Organization of Supreme Audit Institutions (INTOSAI).


Odette Ramsingh

Odette RamsinghOdette Ramsingh is currently the Group Human Resources Executive for Metropolitan Health. She has served at one of the highest levels in the public sector as the former Director General of the Public Service Commission, an independent knowledge-based institution responsible for overseeing the performance of the South African Public Service. She is currently a Member on the Committee of Experts on Public Administration (CEPA) for the United Nations. She is an attorney of the Supreme Court of the Republic of South Africa. Ms. Ramsingh was the first head of the Interim Secretariat of the Association of African Public Services Commissions and is also the Deputy President of the African Public Services Human Resources Management Network (APS-HRMnet). She is an attorney of the Supreme Court of the Republic of South Africa, and holds a Bachelor of Arts, a Bachelor of Law, a Master of Business Administration and was awarded the prestigious Nelson Mandela Scholarship, through which she obtained her Master of Arts in Governance and Development from the University of Sussex in the United Kingdom of Great Britain and Northern Ireland.


Dato’ Seri Arpah Binti Abdul Razak

Dato’ Seri Arpah binti Abdul RazakDato’ Seri Arpah binti Abdul Razak was born in Penang on 27 May 1954. She holds a Bachelor of Urban Studies from University Sains Malaysia and a Master of Planning from the University of Southern California, United States of America. Dato’ Seri Arpah binti Abdul Razak began her career in public service in 1978 as an Administrative Officer in the Municipal Council of Penang Island and later served as an Administrative and Diplomatic Officer in 1979 in the Ministry of Education. In 1983, Dato’ Seri Arpah served as Senior Project Officer at National Institute of Public Administration (INTAN). She was appointed as Deputy President of Subang Jaya Municipal Council in 2000 and as Corporate Director of Perbadanan Putrajaya in 2005.

In October 2006, Dato’ Seri Arpah she served as Director General of the Local Government Department under the Ministry of Urban Wellbeing, Housing and Local Government and later promoted to Deputy Secretary General (Policy and Development) in the same Ministry. On 3 April 2012, Dato’ Seri Arpah was appointed as the Secretary General, Ministry of Urban Wellbeing, Housing and Local Government.


Elida Reci

Elida Reci Elida Reci joined the United Nations Department of Economic and Social Affairs (UNDESA), New York in 2005 as the Governance and Public Administration Officer. Since then she has been working on egovernment development issues, serving as regional e-government coordinator for Africa and Middle East. She is currently leading the work on the UN Compendium on Innovative E-Government Practices, a recurrent publication of the Division and serving as a team member for several publications of DPADM/UNDESA. Ms. Reci a seasoned institutional economist joined UNDESA after 18 years of extensive experience in transition economies. A senior economic advisor to the Prime Minister of Albania, a former director at the Albanian Ministry of Finance and a Founder of Albanian Public-Private Finance Institute she has been advising and working closely with parliaments, governments, civil society and business community in a wide range of issues, including transparency, accountability and participation in public administration. A graduate of Brandeis and Harvard University, USA and a fellow of US-Ron Brown Fellowship she has also taught international trade and development economics at Tirana University.



Datuk Dr. Mohd Tap bin Salleh

Datuk Dr. Mohd Tap bin SallehDatuk Dr Mohd Tap bin Salleh graduated with a Bachelor of Arts (Hons) from Monash University, Australia, a Master’s of Science (Social Planning) from the University of Wales, U.K. and he also holds a PhD (Development Planning) from the University of Bath, United Kingdom. He has served as Deputy Director, Governance and Institutional Development Division of the Commonwealth Secretariat in London from 1996 – 2002. He became Deputy Secretary General; Ministry of Tourism Malaysia from 2003 to 2004 and from 2004 to 2006 he was the Secretary General, Ministry of Rural and Regional Development, Malaysia. Currently, Datuk Dr Mohd Tap Salleh is the President of the Malaysian Institute of Integrity, a post he holds since 2007.


Margaret Saner

Margaret SanerMargaret Saner is an independent adviser specialising in Governance, Leadership, Change and Institution Building. Margaret is the current Chair of the United Nations Committee of Experts in Public Administration (UNCEPA). In her career in the UK Civil Service, Margaret led a number service-wide initiatives in the UK and elsewhere gaining extensive international experience including a loan to the Government of Kenya as adviser to the Prime Minister; initially on establishing his Office and Strategic Plan followed by implementation, including public sector transformation, leadership development and implementation of the new Constitution. Prior to this she supported the Head of the Prime Minister’s Delivery Unit in the UK in establishing cross government accountability for results. Margaret founded the Sunningdale Institute and is a former Chief Executive of the Civil Service College. She is a former Director at CAPAM and established the Institutes Network, working with Leaders of Reform, Heads of Public Service and Heads of Institutes to align learning and development more effectively with public service modernization and reform.


Dr Suziana Shukor

Dr Suziana ShukorDr Suziana Shukor started her career as a law lecturer in Malaysia. She received her PhD in Law from the University of Kent.She has worked as Northamptonshire County Council’s Corporate Equality Officer and then as a Policy Team Leader for Health and Adult Social Services, Northamptonshire County Council,UK. She then studied to be a Learning and Development practitioner specialising in corporate, global and mobile learning. She now works for Camden Borough Council, London, UK to support the organisation’s new Way of Working to achieve effectiveness and efficiency particularly in the current financial challenges where the public sector must learn to do more with less. She has also set up an online learning, LEARNTERRA.COM, introducing courses designed from a systems thinking perspective to support NGOs and public sector organisational learning to achieve sustainable effectiveness and efficiency from end-to-end.


Patrick Sokhela

Patrick Mzungezwa SokhelaPatrick Mzungezwa Sokhela is the Chief Director, Research and Public Administration Discourse at the Department of Public Service and administration (DPSA), South Africa. Prior to joining DPSA he worked as a Senior Manager in local government in various transformational projects during the pre-interim, interim and final phase of local government transformation; including working as an Executive Director in the Office of the City Manager at the City of Tshwane. He also worked for Eskom as a Senior Advisor for Labour Relations. Patrick Sokhela completed his PhD at the University of Pretoria in 2007 and his thesis focused on the efficacy of intergovernmental relations in facilitating service delivery in the local sphere of government and he also lectures on various programmes at the School of Public Management and Administration (University of Pretoria)


Datuk Wan Selamah

Datuk Wan SelamahDatuk Wan Selamah joined the International Public Sector Accounting Standards Board in January 2013. She was nominated by the Malaysian Institute of Accountants and Malaysian Institute of Certified Public Accountants. Ms. Wan Selamah has more than 30 years of experience in government accounting. As Accountant General of Malaysia, her current role entails serving as the chief accountant of the federal government responsible for the preparation of government accounts, including setting accounting standards and procedures, and handling transactions and processing. She also currently sits on the Inland Revenue Board and several government-linked companies. She also chairs Association of Chartered Certified Accountants’ Public Sector Global Forum (previously known as the Public Sector Technical Committee).


Jamie Tibbetts

Jamie TibbettsSince 2011, Jamie Tibbetts serves as the Assistant Deputy Minister and Chief Financial Officer of Health Canada where he has been leading a wholesale transformation of Health Canada’s finance function. Mr. Tibbetts has been a CFO in the Government of Canada for 8 of the last 9 years. Prior to the HC position, he worked as Director General of Devolution and Territorial Relations with Aboriginal Affairs and Northern Development Canada. Mr. Tibbetts brings with him a substantial and diversified array of financial and executive experience, including in headquarters and regional positions in five federal departments where he has utilized partnerships and collaboration efforts to improve federal government operations as well as those at the community level. Mr. Tibbetts is an alumni of Saint Mary’s University in Halifax, Nova Scotia and is the recipient of the 2013-2014 Governor General of Canada Public Service Award of Excellence. He also received the 2013-2014 Chartered Professional Accountants (CPA) of Canada awards of Excellence in Public Sector Financial Management Innovation.


Florence Nyokabi Wachira

Florence Nyokabi WachiraFlorence Nyokabi Wachira is a career public servant with vast experience working in the civil service where her last appointment was Director of Recruitment and Selection at the Public Service Commission. She joined the National Gender and Equality Commission (NGEC) on 7th April 2014 as a Commissioner. NGEC is a Constitutional Commission to promote gender equality and freedom from discrimination for all Kenyans in the political, social and economic spheres of development.   The Commission has a special focus on women, youth and persons with disability; minority and marginalized communities. Florence holds a PhD in Human Resource Management and a Master’s degree in Gender and Development Studies, and a second Master’s degree in Human Resource Development.She was recognized for her distinguished service in the Public Sector through a National award : Moran of the Order of the Burning Spear (MBS) on December 12, 2012.


Suzanne Walker

Suzanne WalkerSuzanne Walker holds a Master of Public Policy from the Lee Kuan Yew School of Public Policy, National University of Singapore and a Bachelor of Political Science from Simon Fraser University, Canada.  She began her broadcasting career with MediaCorp Radio, following which she joined Safra Radio under the Ministry of Defence, before being recruited to set up Singapore Press Holdings’ (SPH) first English broadcast station where she assisted integrating radio into a multimedia platform.  She has also written exclusively for The New Paper, a daily afternoon broadsheet under SPH.  She has worked in two United Nations Missions: in 2009   she supported the referendum exercise for Radio Miraya in Sudan under UNMIS; and in 2011   she executive produced UNMIL Radio’s electoral coverage of Liberia’s general elections.  She is presently Assistant Director for Youth Engagement and Social Media for REACH, under the Ministry of Communications and Information (MCI).


Ken Warren

Ken Warren Ken Warren became a member of the International Public Sector Accounting Standards Board (IPSASB) in January 2009. He previously participated in the IFAC Public Sector Committee’s Steering Committee on Non-Exchange Revenue from 2002 to 2004, and was recently appointed to the IPSASB Task Force on Long-Term Fiscal Sustainability Reporting. Mr. Warren is the chief accounting advisor for the New Zealand Treasury. He is currently a member of the New Zealand External Reporting Board, and has previously served on the Financial Reporting Standards Board, where he was also the chairman of the Public Benefit Entity Working Group. He holds a Bachelor of Commerce from the University of Canterbury.


Daniel Watson

Daniel WatsonBorn in Saskatchewan, Daniel is a graduate of the University of British Columbia, and started his career as a supervisor at a Canada Employment Centre for Students in East Vancouver. He subsequently moved to Saskatchewan’s Department of Education, then to British Columbia’s Ministry of Aboriginal Affairs. Daniel returned to the federal government in 1999, and held progressively senior roles in Departments such as Indian and Northern Affairs Canada, Justice Canada and Western Economic Diversification Canada. Mr. Watson was appointed Chief Human Resources Officer, Government of Canada, in September 2012. Daniel enjoys sharing his enthusiasm about the Public Service of Canada. He never misses an opportunity to promote the public service and its great people, and to share his belief that it is a privilege to serve Canadians from within its ranks. Daniel often speaks about two critical public service values: excellence in the quality of our work and excellence in the way we work together.


Carl Wright

Carl Wright Carl Wright has been the head of CLGF since it was founded in 1994/5 and has been responsible for initiating key programmes such as the CLGF Good Practice Scheme and establishing the organisation as one of the key Commonwealth organisations. He was previously Assistant Director at the Commonwealth Secretariat (1988-94) where he dealt with Commonwealth programmes for South Africa, Namibia and Mozambique. From 1980-88 he was the founding Director of the Commonwealth Trade Union Council and campaigned for human and labour rights; he previously worked as Secretary of the International Confederation of Free Trade Unions (1974-80) and was one of the first UK nationals in the European Commission as adviser to Commissioner George Thomson from 1973-74. He has served on specialised Commonwealth, UN, EU, OECD and other international committees and expert groups and has been a senior delegate, secretary or chair at many international conferences. He has been an election observer in Ghana, Nigeria and Pakistan. Carl was educated at University College London and the University of Reading where he specialised in regional economic and urban planning and European politics.