Recent Regional Conferences

Asia Regional Forum - Kuching, Malaysia, 27-30 October, 2013

Strategic Management: Enhancing Service Delivery through Accountable and Responsive Service Delivery

Close to 300 delegates from 16 countries attended the CAPAM Asia Regional Forum in Kuching, Sarawak, Malaysia from October 27 to 30, 2013. The forum focused on how strategic management approaches are challenging models for public policy and public administration and shaping public administration processes across the Commonwealth. The participants included cabinet ministers, secretaries to cabinet, permanent/principal secretaries, chairpersons and commissioners of public service commissions, heads of management in development institutes and other high ranking government officials from throughout the Commonwealth. Also participating were middle management public servants with an avid interest in gaining a deeper understanding of public service issues.

The main speaker at the opening plenary was the Honourable Senator Dato’ Sri Idris Jala, Minister in the Prime Minister’s Office, Malaysia and Chief Executive Officer of the Performance Management and Delivery Unit (PEMANDU). Over the three-day period, conference participants worked in four plenary sessions, two concurrent workshops and a project showcase to explore challenges facing their respective nations and determine innovative ways to strategically position the public service to address emergent and divergent needs.


Africa Regional Conference – Pretoria, South Africa, 4 -6 March, 2013

Public Service Research and Innovation: A Quest for Sustained Service Delivery

CAPAM, in partnership with the Public Administration Leadership and Management Academy (PALAMA), hosted the African Regional Conference on the theme: “Public Service Research and Innovation: A Quest for Sustained Service Delivery.” Over the course of three days, conference participants had the opportunity to hear from political leaders, public service executives and expert practitioners on the efficacy of public service innovation and research. Through presentations, case studies and peer dialogue, participants discussed emerging issues in public service research and innovation; explored strategies for meeting challenges and shared experiences and insights for strengthening public service governance.

Topics discussed included:

  • research and public sector innovation;
  • fostering a culture of public sector innovation;
  • leading change for productivity and innovation;
  • entrepreneurship in public service innovation; and
  • building public service capacity to innovate.